If your language isn’t listed at /support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team. Sign in and visit /support to see your language options. Depending on your account type and location, support may be available in French, German, Japanese, Portuguese, and Spanish. How to receive support in your preferred languageĪll Dropbox customers have access to support in English.
Live chat and phone support are available during your local business hours, 9:00 am – 5:00 pm. Business users on the Enterprise plan can expect a response from email support within 1 hour, any day of the week. Plus, Family, Professional, and business users can expect an email response from support within 1 business day (Monday–Friday). Customers of all account types can use the help center, community forums, and chatbot 24 hours a day, 7 days a week. If you have linked accounts, you must be in the mobile settings of the account you’d like to sign out of. 
On iPhone/iPad, tap the avatar (person icon) in the bottom right and then tap Sign out from this Dropbox. :max_bytes(150000):strip_icc()/009_how-to-change-phone-number-in-gmail-4172437-54d619df5e914ab08ff5cf2905002df0.jpg "how to change the dropbox phone number")
The accounts will remain linked and the other account will stay signed in.
If you have linked accounts, click Sign out next to the account you’d like to sign out of. On, click your avatar (profile picture or initials) and click Sign out. On iPhone/iPad, tap the avatar (person icon) in the bottom right and then tap the gear icon in the top right.ģ. On Android, tap the menu icon (horizontal lines) in the top left and then tap Settings. If you don’t have an account yet, click Sign up instead. You can sign in with your email and password, Google, or Apple. Next to your linked account, click Sign in.Īfter you install the Dropbox mobile app, you’ll be prompted to sign in if you’re not already signed in on. Your linked account email will be displayed. Open your Dropbox desktop app preferences. 
If you’re signed into one account and have a linked account you’d like to sign into: Sign into the desktop appĪfter you install the Dropbox desktop app, you’ll be prompted to sign in if you’re not already signed in on. If you don’t have an account yet, learn how to create one. To use Dropbox, you need to be signed in.
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